DG
Dalvin G

1 reviews | Active since Apr 2014

09 Feb 2015, 13:24

unpleasant disappointing customer service

so I go 2 da teller n I greet her n she doesnt even respond I then ignore that n place me deposit slip n cash in da tray for her she then luks at it mumbles.something puts a red x and passes deposit slip back I then say ivr put da studeny.number she thn makes her facr funny n says s-u-r-n-a -m-e like I dont understand english which upset me ,its da most terrible service ive ever recieved n shes a bank consultant she was so grumpy n to top it all of she didny have a name badge on so I saw a name badge on da counter _hayleigh joy herbert _which I gues is her name then she walks away cum back puts only 1 stamp n pushes deposit slip 2 me n signals for another guy 2 cum n she ignores me n spks zulu 2 him _1stly.theres supposed 2 b a 2nd stamp on.da deposit slip with her signature which she didnt put n she was very rude n grumpy _

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Replies (1)
Standard Bank
Standard Bank's reply10 Feb 2015, 11:50
Official
Hello dalVin,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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