MY
Mnyamezeli Y

1 reviews | Active since Feb 2011

16 Jan 2017, 07:14

unplanned debt

<p>I have a business account with std bank for quite sometime now, the problem that I have write now is really painfull and it is happening for the second time. I was expecting money from different people and the whole last years December I did not use my account since I hired a car with Avis so biggining of this year I saw money in my account and used it because i was expecting money from my clients and now I have R6000 that I must pay to std bank and I dont know what is it for. this is happening for the second time and this time I want to know why am I liable for their mistakes if it is a mistake and why do they put money in my account and put pressure afterward threatening to put charges as if I app**** for credit with them? I want answers .</p>

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Replies (2)
Standard Bank
Standard Bank's reply16 Jan 2017, 14:34
Official

Good day Mnyamezeli

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply25 Jan 2017, 13:19
Official

Dear Mnyamezeli

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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