nN
nkosiyakhejoseph N

1 reviews | Active since Jul 2017

01 Jul 2024, 23:04

unpaid fees standard bank ****s.

I am leaving standard bank ,Iv been banking with them since 2013 up until now .I went to them looking for help regarding debit orders ,there are unknown companie who are debiting my money and they couldnt assist me to stop them.I decided to transfer my money to another bank every time I got paid.Those companies continue to debit and standard bank charge me unpaid fees which R130,per debit order.Theres a company that debited 3 times in a single day and the bank charged unpaid fees 3 times in a single day hows that possible?? I am moving my salary to capitec now ,I cant be paying almost R1000 every month for unpaid debit order fees to standard bank ,this is not fair at all

0
Replies (5)
nN
nkosiyakhejoseph N's update01 Jul 2024, 23:08
Reviewer Update
I am closing my standard bank account for good this time but it so sad to leave like this after so many years.They are failing to protect thier customers from ****mers
Standard Bank
Standard Bank's reply02 Jul 2024, 06:50
Official
Dear Nkosiyakhe

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply02 Jul 2024, 14:26
Official
Dear Nkosiyakhe

 Our team unsuccessfully attempted to call you.

Please let us know when it would be most convenient to reach you.

Eager to hear your thoughts.

Kindest regards
Standard Bank Hello Peter Team 
***

 



nN
nkosiyakhejoseph N's update02 Jul 2024, 22:25
Reviewer Update
*** call me tommorow at 9 oclock
Standard Bank
Standard Bank's reply03 Jul 2024, 07:07
Official
Thank you Nkosiyakhe. Our team will be in touch.