EK
Eric K
1 reviews | Active since Jan 2021
22 Sept 2022, 15:57
Unpaid claim
Hellopeter as u always help me when I have a problem u are my only hope .it's happening again for the 3rd time I took a funeral cover for my Mum and she passed on on Friday last week we must bury her this coming Saturday , I put a claim on Tuesday with all the necessary documents but till today I haven't received any funds and Saturday I must bury my Mum policy number SNR***.they promised that they will pay within 48hrs and it never happened I always have to come to Hellopeter in order to get my claim. Please help me to get my claim so that I can bury my mum
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Standard Bank's replyOfficial
22 Sept 2022, 16:26Good day Eric
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply22 Sept 2022, 16:26
Official
Good day Eric
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***