SM
Shanice M
1 reviews | Active since May 2017
17 Dec 2024, 12:56
Unnecessary charges
Standard bank has been giving me issues regarding honouring fees for the past few months. Again I did a purchase on the 6th of December . I received a sms to say the funds has left my account and what my remaining balance is . On the 14th I see I was a charged a honouring fee for the amount that left my account on the 6th. This is really frustrating because on the day I can see that my balance has gone down but days later I’m charged with fees?
I am struggling to find employment for months now and banks are so quick to just take money out your account.
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Standard Bank's replyOfficial
17 Dec 2024, 13:07Dear Shanice,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Dec 2024, 13:07
Official
Dear Shanice,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***