SF
Shafiek F

1 reviews | Active since Jun 2014

29 Feb 2016, 12:19

unnecessary charges

Requested debit orders to be reversed this morning but I was told stop payments need to be loaded before they could be reversed. I refused and debit order reversal was denied by Sherizaan ****er who also had a stinking attitude. Why should I pay R47 for every reversal? After I clear my account I will close it. Three debit orders are for R50. What's the sence of reversing these debits if Standard Bank will be the only one getting money from the transaction. Other debit orders were reversed on Saturday without these charges. Please assist

0
Replies (1)
Standard Bank
Standard Bank's reply01 Mar 2016, 09:03
Official
Hello MSFryddie,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***