LG
Lenkoe G

1 reviews | Active since Nov 2015

06 Apr 2016, 18:13

Unmoved DOs Create ******* revenue for the bank

A sales consultant convinced (11/2015) me to change from Access to Cheque Account (Elite), she said she will assist to migrate my Debit Orders (DOs) to my new Cheque account - I ensured to receive my salary in my cheque the next month (12/2015) - <br> <br> GUESS WHAT ! MY DEBIT ORDERS WHERE NOT MOVED, THEY GENERATED ******* REVENUE FOR STANDARD BANK ! INCLUDING THEIR OWN DEBIT ORDERS (Student Loan & Credit Card) ! <br> <br> I had to electronically transferred funds to maintain my DOs for 4 months!<br> <br> ATLEAST : I JUST NEED ALL CHARGES FOR DEBITS SINCE DEC 2015 REVERSED ! BECAUSE I'VE BEEN CHARGED R95.00 ON THE CHEQUE ACCOUNT FOR 4 MONTHS WITHOUT PURPOSE!<br> <br> ***4 -9 FEE - DEBIT ORDER NEDBPL<br> ***8 -9 FEE - DEBIT ORDER SASBO <br> ***8 - 17 FEE-UNPAID ITEM Student Loan<br> ***8 -17 FEE-UNPAID ITEM CREDIT CARD<br> ***5 - 9.5 FEE - DEBIT ORDER NEDBPL<br> ***5 -9.5 FEE - DEBIT ORDER SASBO <br> ***5 -9.5 FEE - DEBIT ORDER SASBO <br> ***5 -17 FEE-UNPAID ITEM SASBO <br> ***6 -17 FEE-UNPAID ITEM Student Loan<br> ***9 -9.5 FEE - DEBIT ORDER SASBO <br> ***9 -17 FEE-UNPAID ITEM Student Loan<br> ***9 -9.5 FEE - DEBIT ORDER SASBO <br> <br> I ALSO DON'T HAVE THE CHEQUE CARD FOR THIS NEW ACCOUNT - I NEED IT !<br>

0
Replies (1)
Standard Bank
Standard Bank's reply07 Apr 2016, 11:09
Official
Hello Lenkoe G,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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