1 reviews | Active since Apr 2015
********l deduction from personel account-
On 24 December 2014 an amount of R 12 454-30 was ********ly taken from my account by Standard Bank Legal. On enquiry I was informed by the Lydenburg Branch that the said money was taken due to non-payment of a corporate credit card registered in the name of Contrarian Investment Holdings (Pty) Ltd.<br> <br> After many hours spend in Standard Bank Lydenburg and with unacceptable disappointment the matter was solved and my money was transferred back into my account on the 23rd January 2015.<br> <br> During this period and on 20th January 2015 I have invoiced Standard Bank for the inconvenience and time spend in the bank. None of my official complaints were acted on by Standard Bank and to date I have not received one call from any Standard Bank official. No action to date on 2 letters from me to Standard Bank. Said letters was hand delivered to the bank. I am now using this avenue as my last attempt to resolve the matter and will commence with legal action should Standard Bank again fail to make an attempt to remedy.<br> <br> I am commending Mrs Juanita Smit for her professional and friendly manner that she has assisted me during this period.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
