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dmauwane D

1 reviews | Active since May 2017

19 Nov 2018, 18:36

******** transactions-Standard Bank

Two ******** transactions went off on my account from Taxify. I call Standard Bank to cancel the transactions and I get told I cannot be assisted. Now I am being told to go to a Standard Bank branch for a transaction I want reversed on my account. I'm getting to frustrated with Standard Bank's inefficiency.

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Replies (1)
Standard Bank
Standard Bank's reply20 Nov 2018, 09:57
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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