******** transactions

On 6 January 2016, I made a purchase at Beaver Creek Coffee farm near Port Edward and the amount was debited to my account.<br> On 18 January 2016 the same amount was deducted from my account as well as on 27 January 2016.<br> The incident was reported to Standard Bank on 2 February 2016 whereafter Mr Lewellen Leeuw responded \...banks are not directly involved in negotiating the debit order agreement...\".<br> It was clearly stated that this was a once off payment for goods purchased.<br> On 3 February Mr Leeuw proceeded with the process of registering a despute.<br> The despute forms were sent to Mr Leeuw. He argued that the payment only went off on 27 January 2016. He had to be told to scroll down to the next page on the proof attached in order for him to see the payment of 18 January 2016.<br> Yesterday 9 February 2016 another payment was deducted for the same amount to the same company.<br> This morning another mail was sent to Standard Bank about this discrepancy. Judith Moaka rep**** with a request of my details even though all details was still on the e-mail tread. This is an on-going error from Standard Bank. <br> Really Standard Bank. Is this the type of professionalism we put our trust in?"