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My Credit card was handed over to Macroberts (a very rude David) and although I have requested the amount to get the card up to date (which was only in arrear for two months and which I have not used in the last 3 years) I am told that I either have to pay the full outstanding amount of R11 000 OR continue paying Macroberts who is now on a monthly basis sending sms's and charging me. I can only get to the conclusion that Macroberts wants to make money and Standardbank is endorsing the process. For the past two months I receive a statement which I cannot open as my account is with Macroberts. Thus in order for me to see what is charged to my account and if my payments are reflecting I have to phone Macroberts, request a statement, they request Standardbank and I am charged. I told David at Macroberts that this is unfair practice and I will report it on hellopeter.com and to the banking adjudicator to which he rep**** I am welcome to do what I want. Correct me if I am wrong but I am entitled to a monthly statement, not to beg or be charged. I will make no further payments to this account untill someone with a brain from Standardbank contacts me .