RB
Rashaad B

1 reviews | Active since Oct 2015

17 Oct 2015, 20:17

******** Debits

I went on numerous occasions, standing in long lines at enquiries to complain about ******** debits the same amount R99.99 by different companies every month. First it was Matrixsol then Kings,Capital,Mutual Direct & this month on the 16th October again by Magma DoubleBlack, it looks like this business who does this just change the name every month.I even gave Standard Bank my legal debits like my Bond,insurances & school fees & asked them if they see any debit other than these, they must not allow it, but they say it's against their policy because what prevents me from walking into a business & giving my account details when agreeing to a debit, but I kept telling them that I never ever had any dealings with these people & I never ever agreed on this amount with any business or company but the looks you getting, is as if you making false statements, every time you have to put a stop order on these debits & then declare a dispute, I'm getting totally sick of this practise & it's a definitely a waste of my time & these are the people \Standard Bank"who phones you for Platinum accounts & Person Bankers who give such bad service"

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Replies (1)
Standard Bank
Standard Bank's reply19 Oct 2015, 10:25
Official
Hello rashaadb,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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