1 reviews | Active since Dec 2015
******** Debit
I spoke to Vuyelwa 13:38 from Standard Bank Legal department who advised me that there was a setoff on my accc for a credit card. She was forth coming with information and she put me through to your specialized collections department to help with a refund and arrangements. I then spoke to a another lady Jubilant 13:55 who told me my acc was handed over to an EDC Stupel and Berman and also informed me that although the acc was sold to an EDC standard bank still went on to my account to debit the amount on the 19/12. I asked why is standard bank debiting my account if my file was sold to the EDC. She could not tell me why and said i should call the EDC for further assistance. EDC did not debit my acc it was standard bank.She was not willing to assist. I have spend too much time on this issue and is costing me more money calling your people. So I need my refund and contact details for your EDC so i deal with them.Standard Bank cannot sell my file to the EDC and debit acc. I agreed that you debit my cheque acc as you are currently doing with the loan and not the access acc. Technically this money was ******. I either have dealings with standard bank or the EDC not both.
