******** Debit

Good day<br> <br> I settled my homeloan account 3 years back and standard bank is still debiting my account, I have logged queries several times and not getting any joy. What upsets me more is that when I go to the branch to try getting this sorted they just give me a phone to call the call centre and speak to them myself.<br> <br> What's the point of having a branch and calling it your one-stop shop if you cant even help the client with a mere homeloan query. <br> <br> I feel like the bank is *****ing from me as I have no obligation anymore with them and they still debit my money. In a contrary when you owe money to the bank they will go about how they will take legal actions against your name. What standard bank is doing is ******** and if I do not hear and get any feedback I will take this matter to the banking ombudsman.<br> <br> Two things I would like from standard bank.<br> <br> 1. stop debiting my account for the bond that I have paid off.<br> 2. Get the refund of all instalments that were debited from my account after I have paid off the bond, the instalments must be refunded with interest because I would have invested those instalments in an interest generating account.<br> <br> Awaiting for feedback<br> <br>