RK
Rosetta K

1 reviews | Active since May 2018

05 May 2018, 10:33

******** debit

I am extremely frustrated with the manner in which Standard bank has conducted ******* debits on my business account. I have closed my personal cheque account in 2014...for which I've had an overdraft facility of R12000.00. I have paid over R10000.00 into this account all of which i have proof of. Firstly you ********ly took R4500 and now R1700. This under no circumstances is acceptable and must be corrected immediately. All the funds removed from my business account MUST be put back ASAP.

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Replies (2)
Standard Bank
Standard Bank's reply07 May 2018, 09:17
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply08 May 2018, 10:52
Official

Dear Rosetta Kuppusami

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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