TN
Temptation N

1 reviews | Active since Aug 2021

26 Aug 2021, 11:41

******** bank charges

Last year while not working I requested them to block debits that were being debited in my cheque account. How ever after several attempts I managed to stop the debit orders myself thereafter I went to the bank to close that account the bank representative refused to close it. So until now the account is still not being closed the bank is still charging that account monthly the amount the bank.charged is almost R10000

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Replies (1)
Standard Bank
Standard Bank's reply27 Aug 2021, 00:51
Official
Hello Temptation, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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