JC
Jason C

1 reviews | Active since Nov 2020

01 Nov 2020, 09:26

Unkown Debit Order

At the end of September, I had a debit order taken off my Standard Bank account with reference: Annual S/C***.

I have no idea what this is. Please could you reverse this as well as reimburse relevant unpaid item fee. Thank you

0
Replies (3)
Standard Bank
Standard Bank's reply02 Nov 2020, 06:45
Official
Hello Jason
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
*** *** (fax)
*** 
Standard Bank
Standard Bank's reply05 Nov 2020, 10:33
Official
Dear Jason Carter

Thank you for allowing us the opportunity to look into your matter. 

An email response has been sent to you today 05 November 2020. 

We appreciate your support and loyalty. 

Kind regards 
Complaint Resolution Centre
***
***
JC
Jason C's update04 Oct 2021, 08:02
Reviewer Update
Good day

The Annual S/C debit order went off again at the end of September 2021. I was informed last year that it had been removed. Kindly rectify immediately!