SN
Slimo N

1 reviews | Active since Jan 2018

09 Jan 2018, 16:29

Unknown withdrawals

@StandardBankZA Im disappointed with the service am getting last month a total amount of R2000 was withdrawn from my account while i had the card with me.I opened a case and i was advised an investigative team will get back to me with 7 days till today haven't received any call?

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Replies (2)
Standard Bank
Standard Bank's reply10 Jan 2018, 05:20
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply12 Jan 2018, 11:29
Official

Dear Slimo Nkosi

Thank you for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen

Complaint Resolution Centre

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