Unknown Fees

Item: Standard Bank
Rating: 2
Author: Kagiso B

Some time ago i opened a cheque account at Standard Bank and stopped using it as i was not receiving any income, yesterday i went to the branch to make a new card so i can start using my account but i was very surprised when the consultant told me i owe R3062, The account was not working, how come the fees are that high? Well I'm not gonna pay that, I Love Standard Bank, please help me or I'll just leave it like that and continue with other banks

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

25 Jan 2023, 09:22

Dear Kagiso

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.

We will be taking a closer a look and will get back to you

Kindest regards,

Standard Bank Hello Peter Team

***

Standard Bank's reply25 Jan 2023, 09:22

Official

Dear Kagiso

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.

We will be taking a closer a look and will get back to you

Kindest regards,

Standard Bank Hello Peter Team

***

Kagiso B's updateReviewer Update

25 Jan 2023, 09:27

Thanks you Standard Bank, that was quick

Kagiso B's update25 Jan 2023, 09:27

Reviewer Update

Thanks you Standard Bank, that was quick

Standard Bank's replyOfficial

25 Jan 2023, 09:31

Hi Kagiso

You will be provided with a reference on this matter. And once the matter is resolved our team will contact you.

Please await the above mentioned.

Kindest regards,

Standard Bank Hello Peter Team

***

Standard Bank's reply25 Jan 2023, 09:31

Official

Hi Kagiso

You will be provided with a reference on this matter. And once the matter is resolved our team will contact you.

Please await the above mentioned.

Kindest regards,

Standard Bank Hello Peter Team

***