DM
Dan M

1 reviews | Active since Aug 2022

04 Apr 2025, 15:28

Unknown fees destroying credit

I have had a Titanium credit card for some years now but have recently noticed fees being charged by the bank on the card over and above interest and the service fee. A “card fee” of R60, a “Finance Charge” of R155.83, a “Cash Finance Charge” of R169.89. I have no idea what these are for. I also cannot find them on my fees schedule. Why all of these hidden fees Standard Bank? This is incredibly predatory since they go off without any notification.

0
Replies (1)
Standard Bank
Standard Bank's reply04 Apr 2025, 15:44
Official
Dear Dan, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***