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Colette C
1 reviews | Active since Aug 2010
05 Dec 2022, 10:53
Unknown fees coming off my account
Hi I have tried the call centre and have been cut off. I have fees on my account that have come up that should not be there, and I am trying to query this and have it solved.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
05 Dec 2022, 11:16Dear Colette
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply05 Dec 2022, 11:16
Official
Dear Colette
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
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Colette C's updateReviewer Update
05 Dec 2022, 12:29Thank you
I have been assisted very rapidly, the service from the Std Bank hello peter complaints department is really great.
I have been assisted very rapidly, the service from the Std Bank hello peter complaints department is really great.
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Colette C's update05 Dec 2022, 12:29
Reviewer Update
Thank you
I have been assisted very rapidly, the service from the Std Bank hello peter complaints department is really great.
I have been assisted very rapidly, the service from the Std Bank hello peter complaints department is really great.
Standard Bank's replyOfficial
05 Dec 2022, 12:44Dear Colette
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Dec 2022, 12:44
Official
Dear Colette
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
05 Dec 2022, 12:59Hello Colette
Thank you so much for allowing us to assist. We truly value you as our client.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you so much for allowing us to assist. We truly value you as our client.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply05 Dec 2022, 12:59
Official
Hello Colette
Thank you so much for allowing us to assist. We truly value you as our client.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you so much for allowing us to assist. We truly value you as our client.
Kindest regards, Standard Bank Hello Peter Team ***