QB
Qaqamba B

1 reviews | Active since Jun 2018

22 Jun 2018, 20:51

Unknown debits through Standard Bank

There have been debits going through my account which I don't know, every month have a duty of calling and reverse, but today before even my payday debits went through my account, left me with R700+ bank charges. Called call centre no answer, sent twitter no help even there, looks like Standard Bank doesn't care, our money is not safe with them at all

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Replies (1)
Standard Bank
Standard Bank's reply25 Jun 2018, 10:22
Official

Dear Qaqamba Bavu

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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