SP
Samantha P

1 reviews | Active since Feb 2018

09 Feb 2018, 14:53

Unknown debit orders

Hello Peter, i saw a post title “unknown debit orders” on ur website and i have the same problem. The company Easydebit Payment solutions have been doing exactly the same thing to me. I am with Standard bank and last month this company have been doing debit orders on my Standard bank account without my authorization for an amount of R95, no more than R100. And i reversed it the first time over the phone the second time i went to the bank. I tried to block the account but at Standard bank in Tyger manor the lady told me if i block this debit order all the onces i did authorize was going to be block as well. I got the numbers from the bank but the numbers doesn’t work. I am afraid they will do it again so i have to go to the bank time and again to reverse. Please help! As Standard bank seems not able to assist or want to assist.

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Replies (1)
Standard Bank
Standard Bank's reply09 Feb 2018, 15:16
Official

Thank you for posting your comments.

We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

Kind regards

Complaint Resolution Centre
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Best regards,