unknown D.O

<p>on the 25.02.2017 was debited R129.99 send standard bank secure message to request reversal was not done went to east gate branch was told if I send a secure message I must go to my branch AGAIN ..on the 26.03.2017 another r129.00 did request a reversal not done again on the 28.03.2017 another R129.99 from de same people that I do not know GALAXY -GALASD ,,, my so called branch are not attending to my secure messages ....what kind of customer service is that ? worse allowing this to happen AGAIN in 2014 had same issues standard bank advised me to close the account and open another one hardly 4 yrs its happening again am done with standard ban****!!!!!!!!!!!!!!!!!!!!!</p>