SR
Siphiwe R
1 reviews | Active since Mar 2013
10 Sept 2025, 14:41
Unknown charges, they refuse to reverse
I was charged unknown debit order fees and unpaid fees on the 5th September. I called twice asking for those fees to be reversed, all I got were promises. No matter how small the amount is, it’s still my money. Next thing you’ll be charging me for unauthorised overdraft. Reverse…
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Standard Bank's replyOfficial
10 Sept 2025, 14:45Dear Siphiwe,
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Sept 2025, 14:45
Official
Dear Siphiwe,
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***