BK
Binta K

1 reviews | Active since Mar 2012

02 Feb 2018, 13:25

Unknown chargers

God honestly knows why I still put up with Standard bank. So I have an account with Standard bank and so does my 12 year old. For some unknown reason, Standard bank has decided to debit a whole lot of R2.50 from both my daughter's account, with the reference MYUPDATES MAXI TIER 3 ##, which totals an about of more than R20.00 on both accountts,

All those accumulated R2.50 were all billed on the 01/February 2018.

Can someone please explain to me what kind of **** is being run on my daughter's account and reverse the money while at it, as little as it may seem. Please

Regards,

0
Replies (2)
Standard Bank
Standard Bank's reply02 Feb 2018, 13:32
Official

Thank you for posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply02 Feb 2018, 14:16
Official

Thank you for bringing your concerns to our attention.

Your concerns were escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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