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Penina M
1 reviews | Active since Jan 2021
09 Jan 2021, 11:16
Unknown
Khayelitsha Mall standard bank has a very bad services..... On a Saturday there is only 1 teller 1 consultant and 1 enquiries on a Saturday my time of arriving is 10.15 now time is 11:10 what they do walking in slow motion helping 1 person all most 40mins the queue outside is long there's no agency in staff..... Rather close yo business if u goner have this happening..... Caus your staff is not helping at all...... Yes l understand we are facing this pandemic in our country but helping 1 person for 40mins is not doing justice to ppl who want to do their things..... Fix this
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Replies (1)Standard Bank's replyOfficial
22 Jan 2021, 09:07Good day Miss Makaluza,
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter has been resolved with the relevant branch.
We appreciate your support and loyalty.
Kind regards,
Ronaysha Naidoo
Complaints Resolution Centre ***
*** (fax)
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter has been resolved with the relevant branch.
We appreciate your support and loyalty.
Kind regards,
Ronaysha Naidoo
Complaints Resolution Centre ***
*** (fax)
***
Standard Bank's reply22 Jan 2021, 09:07
Official
Good day Miss Makaluza,
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter has been resolved with the relevant branch.
We appreciate your support and loyalty.
Kind regards,
Ronaysha Naidoo
Complaints Resolution Centre ***
*** (fax)
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter has been resolved with the relevant branch.
We appreciate your support and loyalty.
Kind regards,
Ronaysha Naidoo
Complaints Resolution Centre ***
*** (fax)
***
