1 reviews | Active since Oct 2016
unknown additional fees to my homeloan account
<p>i would like to know what unknown legal fees for STD Bank Homeloans is about. that was NOT stipulated in the contract that i signed and i went into a 30year contract for a homeloan of R379,900.00 and i have been paying since September 2014. on my statement it indicates that i have been billed a extra R25,564.03 for interest... for effing what?!!!!!!</p> <p>i already have to struggle getting through to an incompotent contact centre which could not assist me with so many things, now i see interest of R25k plus and R8k legal fees. STD Bank homeloans are pathetic and i WILL BE TRANSFERRING MY BOND TO ANOTHER BANK. BUT i still want answers and i want to be credited before i end up in court with those people</p>
Good day Marchelle Carlson-Malander
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Marchelle Carlson-Malander
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Mrs Carlson-Malander
Thank you once again for your posting.
I refer to my email correspondence and confirm that the matter has been addressed.
Best regards
Muhammad-Zaid Hoosen
Complaint Resolution Centre
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Dear Mrs Carlson-Malander
Thank you once again for your posting.
I refer to my email correspondence and confirm that the matter has been addressed.
Best regards
Muhammad-Zaid Hoosen
Complaint Resolution Centre
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