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Amrith W

1 reviews | Active since Sept 2018

01 Apr 2020, 13:10

Unjustified international transaction fees.

I have been charged a number of times for international transactions. Far more than I should have been charged for transactions that aren't strictly speaking 'international'? I know for a fact that some of the better banks out there wouldn't be charging these transaction fees - perhaps its time I moved bank..

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Replies (2)
Standard Bank
Standard Bank's reply01 Apr 2020, 13:50
Official
Dear Amrith
 
Thank you for posting your comment.
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support 
 
Kind regards 
 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply23 Apr 2020, 09:38
Official
Dear Amrith Withana

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen
Complaint Resolution Centre
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