Unjust SAFPS Listing by Standard Bank — Refusing to Remove My Profile

I am extremely disappointed with the way Standard Bank has handled my case regarding a ***** listing on the SAFPS (Southern African ***** Prevention Service) database. Despite resolving the matter and providing all necessary documentation, Standard Bank has refused to request the removal of the listing against my name.

This listing is negatively affecting my ability to access credit, job opportunities, and essential financial services — even though the issue in question has been cleared. I have tried multiple times to engage with Standard Bank through their customer service and ***** department, but all I receive are vague responses or no feedback at all.

I feel unfairly penalized, especially when no proper explanation or resolution timeline has been provided. This is not the customer service I expect from a major bank. A SAFPS listing can ruin someone's life, and keeping it active without a valid reason is unacceptable.

I am now left with no choice but to escalate the matter further, including legal advice and public platforms like HelloPeter, in hopes that Standard Bank will take this matter seriously.

I kindly request that Standard Bank immediately review my case and submit a request to SAFPS for early removal of the listing on my name. Reference Number (if available): [SH***1]