Uninterested in Homeloan prospect

I app**** for a Homeloan with Standard Bank, and after an initial ridiculous offer they said they would send the offer back for review.

The consultant then tried to phone me back in the morning with the revised rate, but as I was otherwise engaged I could not answer.

I then phoned the bank on 2 occasions trying to get hold of Foster, but to no avail. Eventually another consultant advised me that there was a "note on file" about the revised interest rate.

I have, since then, been waiting for Foster to phone me again (almost a week now) to discuss and ask for that too to be reviewed as it is still higher than would be expected.

Yesterday I received an SMS saying the application would expire on the day, and despite still waiting for Foster he failed to phone me again.

Perhaps Standard Bank do not need my business? Given the circumstances I am in regarding the rates I can receive, I would have thought Standard Bank would be a little more keen for my business.

But then again, maybe I am mistaken.