AV
Andre V
1 reviews | Active since Jan 2015
09 Feb 2015, 15:28
Unilateral freezing of account
Standard Bank froze my 15 year old daughter's account without notifying me of this. Their call center is so unhelpful whilst my daughter was waiting at a vendor and not able to pay, despite having funds in her account. Disgraceful.
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Standard Bank's replyOfficial
10 Feb 2015, 09:24Hello JanVanRiebeeck,
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply10 Feb 2015, 09:24
Official
Hello JanVanRiebeeck,
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***