Unhelpful and **********

<p>I have had Un authorised debits on my account twice in a row. I went to have it reversed at bracknell and igor my money back minus the service fee. I then had more and went to zevenwacht mall to close my account and get my unauthorised debit back. I was told my debit was not yet on the system to be able to dispute I had to wait for them to charge the service fee for the debit to dispute or to close my account. I went and told the guy to withdraw all my money he did not do that and charged me a 108 Rand withdrawal fee. I asked if there was a fee and was to no. I want my money back for unauthorised debits and I want the service fees back as I should not have to pay if u allow debits off my account I have no idea of that is wrong. All together it is 16 + 16 + 108 in bank fees and 99 Rand for the debit I won like returned. I withdrew the cash to prevent further debits and was told it I would not be charged. I wanted to close the account and was told I can't therefore what was offered to me as an alternative should not cost me when I was informed it wouldn't. </p>