kK
koketso K
1 reviews | Active since Aug 2021
11 Apr 2023, 10:26
unhappy with the service
I app**** for credit card on the 29th of March 2023. I submitted all documents online and i never got any feedback. I got the sms that my application is awaiting employment confirmation on the 3rd of April. I very unhappy with the service of standard bank. when I call the call centre they take me from pillar to post
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
11 Apr 2023, 10:30Dear Koketso
Thank you for alerting us to this. We have escalated the matter to the online sales team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the online sales team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply11 Apr 2023, 10:30
Official
Dear Koketso
Thank you for alerting us to this. We have escalated the matter to the online sales team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the online sales team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
kK
koketso K's updateReviewer Update
12 Apr 2023, 09:30Am very sad and unhappy. You promised to get back to me and am still to get feedback from you guys. Please call me and explain. f my application is declined just say so.
kK
koketso K's update12 Apr 2023, 09:30
Reviewer Update
Am very sad and unhappy. You promised to get back to me and am still to get feedback from you guys. Please call me and explain. f my application is declined just say so.
Standard Bank's replyOfficial
12 Apr 2023, 10:06Good day Koketso
Our team is working hard on resolving this matter.
Please be on the lookout for our feedback.
Sorry for the delay.
Kindest regards,
Our team is working hard on resolving this matter.
Please be on the lookout for our feedback.
Sorry for the delay.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply12 Apr 2023, 10:06
Official
Good day Koketso
Our team is working hard on resolving this matter.
Please be on the lookout for our feedback.
Sorry for the delay.
Kindest regards,
Our team is working hard on resolving this matter.
Please be on the lookout for our feedback.
Sorry for the delay.
Kindest regards,
Standard Bank Hello Peter Team
kK
koketso K's updateReviewer Update
13 Apr 2023, 12:42I still did not get any feedback from you. I just received an sms that my application is cancelled, can anyone explain why?
kK
koketso K's update13 Apr 2023, 12:42
Reviewer Update
I still did not get any feedback from you. I just received an sms that my application is cancelled, can anyone explain why?
Standard Bank's replyOfficial
13 Apr 2023, 12:58Hi Koketso
We are awaiting feedback from out Sales department whom have confirmed that they are looking into this matter.
We truly apologize for the delay.
Our team will be in touch.
We are awaiting feedback from out Sales department whom have confirmed that they are looking into this matter.
We truly apologize for the delay.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply13 Apr 2023, 12:58
Official
Hi Koketso
We are awaiting feedback from out Sales department whom have confirmed that they are looking into this matter.
We truly apologize for the delay.
Our team will be in touch.
We are awaiting feedback from out Sales department whom have confirmed that they are looking into this matter.
We truly apologize for the delay.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team