IM
Iris M
1 reviews | Active since Nov 2018
28 Sept 2022, 13:02
Unhappy with the customer service
I app**** for a business account online on 19.09.2022. Fast forward to today, no call or confirmation of my application being received. I called the customer service line and was kept on hold for 21 minutes had to hang up.
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Replies (1)
Standard Bank's replyOfficial
28 Sept 2022, 13:20Hi Iris
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply28 Sept 2022, 13:20
Official
Hi Iris
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team