Unhappy With Standard Bank

I am not impressed with the service I am getting from Standard Bank,I had a personal Loan with them that I paid 23 Sept 2021(R26000)and I received a Paid up letter, confirming that I do not owe them,now my name has been on Default,on the 11/01/2022 I called them, and I was transfered to 6 Different consultants I was on the phone for an Hour,no one could help me,I even spoke to their Complains resolution,I was told it takes 30 days for my name to be removed from Default,now it's been 3 months, I even al**** for a Home loan from Standard bank but they rejected my application because they say my name has a Default,my advice is I would not advice anyone to deal with Standard bank they do not care about their Clients,this has caused alot of inconvenience in my Life because now the house that I wanted to buy has now been Sold😔I ve sent Emails to Their Personal loans Dept, Legal Dept,Customer care Dept,and still no one is getting back to me I'm really not Happy with Standard Bank.