Unhappy with Service

<p>I have an issue with Standard Bank. I used to bank with Standard Bank when I app**** for a study loan in 2011, whereby they opened a credit card account for me that will be used to deduct the repayment from. When I was about to finish my last installment on that loan, they said I must come to the branch and close the credit card account as well to avoid charges going forward which I did ask them to close the account during my last installment month and they gave me a document that they said it will serve as proof that my loan has been repayed credit card also closed. I then changed banks and started using FNB, now recently i've started receiving calls from MBD saying they are representatives of Standard Bank and I'm handed over for the R5000 amount that is outstanding on my Standard Bank account. I did explain to them what I did when closing the account and even emailed them that document i've obtained from Standard Bank but still they don't stop calling me. I went to Standard Bank Gezina and raised this issue, they said they can't see anything on my profile because my accounts are closed and advised me to go to Standard Bank Gezina where I app**** for the loan at and notified them of everything and provided all the documents, showed them legal SMSes I've been receiving from MBD and emails. The branch manager said she'll contact MBD and come back to me which was last year, I still haven't heard from her and those guys from MBD are still calling me even today</p>