Unhappy with debt care
I requested some help from debt care dept on the 30th June. I sent all the details to Nicolette.minnis@standardbank even to date she hasn't updated me on anything. Is this how std bank treat it's customers? Why std bank don't you have a general email for debt care queries so that any person can assist than sending to one person.
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Standard Bank's replyOfficial
15 Jul 2022, 15:12Good Day Matome
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply15 Jul 2022, 15:12
Official
Good Day Matome
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***