1 reviews | Active since Nov 2011
Unhappy with credit card increase response
I have been a standard back customer for like 10 years and I called them to get a credit card increase cause I was in need of urgent cash. Unfortunately I had withdrawn money from the credit card and because of this I couldn't get the increase which doesn't make any sense and I was told that I can only try to get an increase again after 6 months. <br> <br> Clearly standard bank doesn't care about their customers, in need of cash urgently you can't even help the same person who has been a good customer for years. you do not deserve my loyalty . I will be settling my account towards the end of this year, I'm just glad I closed my cheaque account with you earlier. (by the way the cheaque account was closed because of bad service that was received at sunninghill square.)
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
