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mrseptoe M

1 reviews | Active since Jul 2016

07 Mar 2018, 03:15

UNHAPPY STANDARD BANK CUSTOMER

I had a Revolving loan with Standard Bank. I payed the account in full but did not close it, I left it unused for about 5 months. When i wanted to use it there was a block on it, the consultant escalated the issue and she never got feedback.

She advised me to close the account and open a new one. So she closed the one with the block on and failed to open a new one.

Standard bank please assist me with a revolving loan otherwise I will close my accounts for good with you.

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Replies (2)
Standard Bank
Standard Bank's reply07 Mar 2018, 08:38
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply07 Mar 2018, 14:05
Official

Thank you for bringing your concerns to our attention.

Your concerns was escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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