1 reviews | Active since Jul 2015
UNHAPPY STANDARD BANK CLIENT
Am being charge an Honouring Fee of R130 by Standard bank and I want it back. I paid for purchases with my cheque card and all my transaction was successful at the time and I even received sms's to say it has been deducted but after several days I received more sms's for the same amounts and my account is now in a negative balance. It is not my fault when I pay with my cheque card, the transactions are successful then for some reason the transactions is only requested days later. There is also an ASB Premium being deducted from my account of which I have no clue why this debit order is being requested. I am surely not happy with your service and wish to have this matter resolved as soon as possible. otherwise I might as well change banks and have better service!
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
