Unhappy Services - Online application

Hi,<br> <br> I have app**** for a Standard Bank account online almost more than three weeks ago using the online services.It's been a real tough challenge to open this account and I would really appreciate if it is closed.<br> I no longer want this account. These are my reasons:<br> 1. Delivery of my card took over a week<br> 2. After delivery I received 2 messages stating I need to FICA my card however documents were provided to the courier {When I called to esquire I was advised to call the courier to confirm why the documents were not yet sent to Standard Bank}<br> 3. I found out that I can not do Debit order switching over the phone when I contacted your inquiries, so to me I need a bank that can assist me without having to go to a branch as I am always working and a very busy person, I can not sit in a branch<br> 4. I only got called last week Friday which is week number 3 to confirm the UCount benefits and to subscribe to their services, now I also found out it will cost R20.00 a month for additional benefits like really why charge for this?Isn't it a reward program? <br> 5. I am so frustrated in receiving the cards PIN, tried to use your self-help however the message to took to long to get through!CANCEL