UNHAPPY PRIVATE BANK CLIENT

I had problems from Day one of opening a private bank account in October 2019 mainly due to 2 very smooth talking consultants who could never deliver as promised. Siyabong Magalifa was very good when you spoke to him if you ever could.He never responds after making promises and has failed to deliver on every occasion (all on record for audit purposes). Main challenge now is my attempts to close the accounts from late December till now almost 6 months later. I have asked for refunds for ********* charges and unwarranted deductions.To make matters worse Siya split my bundle package so that I am now being charged for 2 private bank cards instead of one.All the promises made for the refunds have not happened.I escalated to every level I could at STD bank and still nothing. All previous hellopeter complaints was responded to by Clint Peterson who also promised escalation and resolution. Sadly there is nothing refunded and the Bank still takes my money for the 2 accounts each month. Below is my last email send to STD bank Siyabonga and Clint which they just ignore. "Hello Siya You have not provided any feedback for a long time and I am concerned that you have forgotten about me AGAIN!!! Clint,you promised to escalate and intervene for a resolution,which up to this point seems very much like LIP SERVICE at most. The concern is why does it have to take Month 6 since my request and still no REAL progress. I NEED THIS RESOLVED,WHERE I AM REFUNDED APPROPRIATELY AND THIS ACCOUNT IS CLOSED. (PRIVATE SIGNATURE AND WORLD CITIZEN ACCOUNTS) i am happy to start a social media revolution if that what it takes to get somebody to do something. Very unhappy with SIYA and Clint Service to date" to which there has been zero response. Not sure if its an incompetence issue or a racketeering effort to ****** more money from me. Whatever it is,STD bank is still taking my money each month 6 months later and smiling with the profits to pay their FAT CATS who don't even know that I exist. VERY VERY VERY UNHAPPAY PRIVATE BANK CLIENT. public ins same situation to pls contact me so we can take class action against Bank to force them to respond and resolve. Naresh