Unhappy new client

Good Day

I'm no impressed at all with a service I got from standardbank I had issues with an honouring fee that was charged on my account of R132 of which I was told it will be investigated I have never used money that I dont have in my account it's a new cheque account and I regret switching banks to use this account how I feel right now it's like I can just close the account

I have fees I dont understand statement fee of which I never taken out any statements and also stop order fee establishment also dont understand that.

I'm really angry as I have been chatting with the bank via Facebook messenger and was told someone will contact me and instead I was given a link to go read about honouring fee and when I advised for them to check my statement was given a response " have u checked ur statement"

I'm not sure if this is the disgusting service I'm going to have to receive going foward so I might as well close the account

Pls contact me