cL
chairmain L

1 reviews | Active since Jan 2020

30 Jan 2020, 10:46

unhappy loaner

I have been with the bank since 2010 but even when i request a loan they say i don't qualify **** bank,i'm even thinking of closing my account with them i'm wasting my time there.

0
Replies (2)
Standard Bank
Standard Bank's reply30 Jan 2020, 11:52
Official
Hello Chairmain

Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply18 Feb 2020, 07:41
Official
Dear chairmain lewis

Thank you once again for posting your comments.

I refer to our email correspondence with each other and you confirmed that the matter has been sorted out.

Kind regards

Clint Petersen
Complaint Resolution Centre
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