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Ofentse M
1 reviews | Active since Jun 2024
26 Jun 2024, 23:48
Unhappy customer
I app**** for payment recall on the 7th of May 2024 and later called the customer care for further assistance since I was not getting any feedback, I got feedback but the documents they requested was wrong at that time the 40 days given to claim is approaching.Now I have sent another request as the customer care agent suggested but still no feedback from anyone.
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Standard Bank's replyOfficial
27 Jun 2024, 07:04Hi Ofentse
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Jun 2024, 07:04
Official
Hi Ofentse
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***