BF
Beravian F
1 reviews | Active since Oct 2021
26 Oct 2021, 13:37
Unhappy customer
Why would the Savannah Mall branch in Polokwane make you call customer care from their branch for assistance before they can attend to you??? I mean I could've done that at home but I walk into the branch only to be referred to a telephone .
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Replies (1)
Standard Bank's replyOfficial
26 Oct 2021, 14:54Dear Beravian F
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply26 Oct 2021, 14:54
Official
Dear Beravian F
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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