XM
Xolile M

1 reviews | Active since Jun 2021

30 Dec 2021, 13:40

Unhappy customer

I have been with Standard Bank ever since started working 1998 till now, I am requesting bank statements dated back 2017 March till 2021 February for Sars purposes ( deadline 2nd January 2021) to my surprise I am told that it will cost me R40 odd Rands per month statement to my surprise ( Disgusting & ridiculous), feel that I am less worth of a customer, here is the situation I have been retrenched May/2021 & only got a job end Nov/2021 & the common sense is that, there's no money in my account @ the moment & wouldn't mind if they debit it month end January though not happy with the treatment as a loyal Standard Bank customer for more than a decade, ooh well let's hear if I could Some assistance before deadline, contact ***, email ***, AWAITING YOUR PROMPT RESPONSE

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Replies (1)
Standard Bank
Standard Bank's reply30 Dec 2021, 16:12
Official
Dear Xolile M

Thank you for posting your comments. 
 
Please accept our sincere apologies for the delayed response.
 
Kindly be advised that we are looking into your matter and feedback will be provided shortly.
 
Kind regards
Complaint Resolution Centre
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