MA
Maureen A

1 reviews | Active since Oct 2021

14 Oct 2021, 15:13

unhappy customer

Too whom it may concern

I am extremely unhappy that I need to wait for my money my account is now with ***** I have a funeral tomorrow which I would now to push back as I do not have all the money for the undertakers I now need to wait on the bank to release my own money the money does not belong to standard bank I got this money from a family member to assist me in going ahead with the funeral I will be continuing to post on social media if my query is not resolved by the end of today I must constantly do the phoning and finding out about my money this is unfair why you not giving my damn money I will be holding you liable for only additional storage cost that I need to pay for my late son inlaws body

0
Replies (1)
Standard Bank
Standard Bank's reply15 Oct 2021, 02:32
Official
 
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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