MT
Mokgadi T
1 reviews | Active since Mar 2019
04 Jan 2021, 16:16
Unhappy customer
I called your customer care line with no avail waisted R60 of airtime without being assisted, i also send them an email still was not assisted. I have been a loyal customer for more than 10 years I'm even considering changing into a new bank if this is how you treat customers .
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Standard Bank's replyOfficial
04 Jan 2021, 16:38Dear Mokgadi Tshivhase
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply04 Jan 2021, 16:38
Official
Dear Mokgadi Tshivhase
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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